Why construction runs on spreadsheets — and what it actually costs
Construction is one of the least digitised industries in the UK, and it is not because the people in it are behind the times. It is because the software built for them is either a £200-per-seat enterprise behemoth designed for a national contractor, or a generic project-management tool that has never heard of a subcontractor, a retention, or a CIS deduction. So firms do the rational thing: they fall back on Excel, WhatsApp, and a filing cabinet.
The cost of that patchwork is invisible until you add it up. The same timesheet data is keyed in three times — once on a paper sheet on site, once into a spreadsheet in the office, once into payroll. Photos of completed work sit in a WhatsApp group that nobody can search. A quantity surveyor spends a full day every week assembling a valuation from messages and memory. And because the data lives in five places, nobody can answer the one question that matters: are we still making money on this job?
Custom software does not just digitise the paperwork. It removes the double entry, makes the data searchable and auditable, and surfaces margin in real time — so the answer to that question is a glance, not a day of detective work.